How can we help?
Search our knowledge base for instant answers or explore by category below.
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Getting Started
How do I create a Pro account?
Click the "Join the Team" or "Get Started" button, enter your organization details, and verify your email. Our automated setup completes in under 2 minutes.
Is there a trial period?
Yes, we offer a 14-day "Elite Trial" with full access to AI insights and advanced analytics. No credit card required to start.
How do I invite my team?
Navigate to Settings > Organization > Team. You can bulk-invite members via email or sync with your SSO provider.
payments
Billing & Plans
Can I change plans anytime?
Absolutely. Plan upgrades take effect immediately. Downgrades take effect at the end of the current billing cycle.
What payment methods do you support?
We accept all major credit cards, wire transfers for Enterprise accounts, and digital wallets like Apple Pay and Google Pay.
Are there public sector discounts?
Yes, ReclamTrack Pro offers dedicated pricing for municipal and government entities. Contact our government relations team.
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Security & Privacy
Where is my data hosted?
Data is held in Tier-4 data centers with 256-bit encryption. We offer regional hosting options in the EU, US, and APAC.
Can I export my tracking data?
Yes, full data portability is central to our mission. Export in JSON, CSV, or PDF via the API or Dashboard.
How do I report a security vulnerability?
Please contact our security response team at security@reclamtrack.pro. We operate a private bug bounty program.
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Our elite support engineers are standing by 24/7 to help you resolve any reclamation obstacle.